Volunteer Code of Conduct

As a volunteer for Pucks With Purpose, I agree to:

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1. Support the Mission

• Promote the mission and values of Pucks With Purpose.

• Act in a manner that reflects positively on the organization.

• Treat all participants, families, donors, sponsors, staff, and fellow volunteers with respect and dignity.

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2. Maintain Professional Conduct

• Be courteous, honest, and dependable.

• Arrive on time and fulfill assigned responsibilities.

• Notify the Volunteer Coordinator as soon as possible if I cannot attend a scheduled event or shift.

• Follow all instructions provided by event leaders and board members.

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3. Create a Safe Environment

• Help maintain a safe, inclusive, and harassment-free environment.

• Never engage in bullying, discrimination, harassment, intimidation, or abusive behavior.

• Report any safety concerns, injuries, or inappropriate conduct immediately.

• Follow all emergency procedures and event safety guidelines.

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4. Respect Participants

• Treat every individual fairly regardless of age, race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic.

• Be patient, encouraging, and supportive.

• Avoid favoritism or inappropriate relationships with participants.

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5. Protect Confidential Information

• Respect the privacy of participants, donors, volunteers, and staff.

• Do not share confidential information obtained through volunteering unless authorized by the Board of Directors.

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6. Use Organizational Property Responsibly

• Use equipment, supplies, and donated items only for approved organizational purposes.

• Report damaged or missing property immediately.

• Help ensure donations are handled honestly and accurately.

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7. Social Media and Public Communications

• Represent Pucks With Purpose positively online and in public.

• Do not post photos or personal information about participants without proper authorization.

• Do not speak on behalf of the organization unless authorized by the Board.

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8. Alcohol, Drugs, and Tobacco

• Volunteers may not volunteer while under the influence of alcohol or illegal drugs.

• Smoking or vaping is permitted only in designated areas and never around youth participants.

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9. Conflicts of Interest

• Disclose any personal, financial, or business interests that could influence volunteer responsibilities.

• Avoid using volunteer service for personal gain.

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10. Compliance with Policies

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Volunteers agree to follow all Pucks With Purpose policies, including:

• Volunteer Handbook

• Child Protection Policy

• Photo and Media Release Policy

• Safety Procedures

• Confidentiality Policy

• Anti-Harassment Policy